Professional Quality of Life Scale (ProQOL-5): Scoring, Cutoffs & Interpretation
Thirty-item self-report measure of compassion satisfaction, burnout and secondary traumatic stress in helping professionals.
When you [help] people, you have direct contact with their lives. As you may have found, your compassion for those you [help] can affect you in positive and negative ways. Below are some questions about your experiences, both positive and negative, as a [helper]; note that the words [help] and [helper] can be replaced with more specific terms, such as [teach] and [teacher] or [nurse]. Consider each of the following questions about you and your current work situation. Select the number that honestly reflects how frequently you experienced these things in the last 30 days.
When you [help] people, you have direct contact with their lives. As you may have found, your compassion for those you [help] can affect you in positive and negative ways. Below are some questions about your experiences, both positive and negative, as a [helper]; note that the words [help] and [helper] can be replaced with more specific terms, such as [teach] and [teacher] or [nurse]. Consider each of the following questions about you and your current work situation. Select the number that honestly reflects how frequently you experienced these things in the last 30 days.
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Scoring & cutoffs
How scoring works.
There is no total ProQOL score: the author states that no valid composite exists, so the measure reports three independent subscale scores. Items 1, 4, 15, 17 and 29 are reverse-scored first (1 becomes 5, 2 becomes 4, 3 stays 3, 4 becomes 2, 5 becomes 1), and all five belong to the burnout subscale. Each subscale is then the raw sum of its ten items and runs from 10 to 50. Raw sums are used throughout; t-scores are not calculated, because the published manual carries no conversion table and no raw means or standard deviations from which one could be derived.
Compassion satisfaction
10 items · 10–50
Items 3, 6, 12, 16, 18, 20, 22, 24, 27, 30
Burnout
10 items · 10–50
Items 1r, 4r, 8, 10, 15r, 17r, 19, 21, 26, 29r
r = reverse-scored before summing
Secondary traumatic stress
10 items · 10–50
Items 2, 5, 7, 9, 11, 13, 14, 23, 25, 28
The cut points sit at approximately the 25th and 75th percentiles of the author's databank. They are screening guidance only; the author recommends interpreting the continuous scores rather than the bands, and states that the ProQOL is not a diagnostic instrument.
Attribution & licence
Beth Hudnall Stamm (2009). Professional Quality of Life: Compassion Satisfaction and Fatigue Version 5 (ProQOL). www.ProQOL.org. This measure may be freely copied as long as (i) the author is credited, (ii) no changes are made, and (iii) that it is not sold. Ownership of the ProQOL measures transferred to the Center for Victims of Torture (CVT) in 2016.
Free to use and reproduce, subject to crediting the author, making no changes to the wording, and not selling it. The author's FAQ expressly permits reformatting the measure into an online form.
Last reviewed: · Reviewed by Lotte Kjær Svalberg
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