Security and Compliance
Your data, protected
We handle your data to the highest security standards at all times, so both your privacy and your patients' privacy are fully protected with Aisel.
Operational Trust
Operational trust, codified
Everything we ship is traceable, auditable, and backed by formal controls. Aisel runs like your clinic's most disciplined operations team.
- Full audit trail logging, change logs, and version control
- Regular vulnerability scans and penetration tests
- Live failover and automated recovery
- Incident response plan with root-cause documentation
Privacy First
Privacy by design
Our architecture is privacy-native, built in from the first design decision to product deployment. GDPR-grade data controls - we've already done the hard work for you.
- Data minimisation by default
- Data hosting in the EU or UK with no cross-border transfer
- Trusted subprocessors who meet rigorous privacy and security standards
- Transparent deletion and retention - your data belongs to you
Infrastructure
Security-first infrastructure
From encryption to automated failover, Aisel's infrastructure is hardened for healthcare in production. No bolt-on modules. No security gaps.
- AES-256 encryption at rest and TLS 1.3 in transit
- Per-customer encryption keys and strict key management
- Role-based access control with full audit logging
- Geo-distributed redundancy and automated failover
- ComplyCloud-backed compliance monitoring
Hosted in Europe
Built for UK and EU regulation
Aisel is built to fully comply with GDPR and the local regulations governing patient data.
All information is stored and processed securely on servers within Europe, so sensitive data never leaves the region.
Our infrastructure and internal procedures are built around privacy-by-default, so both clinicians and patients can trust that their information is protected to the highest standards of security and confidentiality.
FAQ
Frequently Asked Questions
Do you have access to my patients' medical records?
No. Aisel does not have access to your existing systems or medical records. We only process the data you share with us during intake and documentation.
Is my data used to train AI models?
No. Your patient data is never used to train AI models. We only process data to deliver our clinical services to you.
Who is legally responsible for the documentation?
The clinician holds legal responsibility for all clinical documentation. Aisel provides the tools, but final review and approval rest with the healthcare provider.
Where is data stored and processed?
All data is stored and processed on secure servers within Europe, in line with GDPR and local data-protection regulations.
Scale without compromise
See how Aisel removes friction where it costs most. A 20-minute walkthrough tailored to your clinic.