You decide what each patient is asked, and their answers come back to you, ready to read before the appointment.
An invitation from your clinic
Your clinic chooses whether patients are invited as soon as they get in touch or once their first appointment is booked. They receive a text message with a secure link, so there is nothing to download, and they can pause and come back whenever it suits them. If they haven't finished, a reminder follows automatically.
Their story, in their own words
Patients answer your clinic's questions about what has brought them to you, how they have been feeling, their health and their everyday life. Some questions take a quick tap and others leave room to write, so patients can be brief where that is enough and say more where it matters to them.
Rating scales, when you ask for them
When you would like a validated measure, such as the GAD-7 or PHQ-9, you choose it from a library of more than 60 scales and Aisel sends it to the patient by text message. They complete it at home and aren't shown a score or an interpretation. The scored result comes to you, so you can talk it through with them yourself.
Ready for you to read before you meet
When the patient sends their answers, they arrive in their record as one structured summary, with their own words kept as they wrote them and each rating scale scored. You read it before the appointment and decide what to explore together. Aisel doesn't diagnose or decide who is seen, and anything it flags is there for you to review.
A summary for your patient before the first visit
Before the appointment, patients receive a plain-language summary of what your clinic has received and what they have told you, drafted from their own documents and answers. You review it before it is sent. Medical terms are explained, and patients can choose what they would like to focus on and tell you if anything is missing or wrong.
In a randomised trial of 300 neurosurgery outpatient visits, published in NEJM AI in 2026, patients who read a plain-language summary of their records before the appointment had first consultations about eight minutes shorter, and felt more involved in decisions about their care.
Your GP referred you because you have found it hard to concentrate and finish tasks for a long time, and it affects your work. They asked us to assess whether this could be ADHD.
In 2019 you were seen in the emergency department after a cycling accident and diagnosed with a mild traumatic brain injury.
You told us that over the last two weeks you have felt low, slept badly and had less appetite.
CIMT baseline evaluation with Psychiatric Centre Sct. Hans, 2026, and Aisel's live clinics. The baseline study did not include Aisel, so no time saving is claimed. Methods and limitations
Questions clinics ask before they start
Does Aisel decide who is seen?
No. Aisel collects each patient's history and scores their questionnaires. You and your colleagues decide who is seen and when, and anything Aisel flags is there for you to review.
Do patients see their scores?
No. Rating scales are scored for you, and patients aren't shown a result or an interpretation, so you can talk it through with them at the appointment.
Do patients know they are answering an automated intake?
Yes. The intake always introduces itself as an automated assistant.
Do patients need to download an app?
No. Patients answer through a secure link sent by text message, or by phone if they prefer.
When is the intake sent?
Your clinic chooses whether it goes out when a patient first gets in touch or once their first appointment is booked. Reminders follow automatically if they haven't finished.
Which rating scales can we send?
More than 60 validated scales, including the PHQ-9, GAD-7 and AUDIT, each scored automatically. You can also use your clinic's own forms.
Can patients check what they have told you?
Yes. Patients review their answers before they reach you, and can tell you if anything in their summary is missing or wrong.
Which languages are supported?
The intake supports more than 40 languages.
Can patients choose not to use it?
Yes. Your usual intake process stays available.
Where is patient data stored?
In the patient record, within Europe, under a data processing agreement.
See how Aisel would work in your clinic
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